Mainlinephoto has got you covered!

We provide all purchasers of our products with the following warranties:

Voigtlander Cameras, lenses and Accessories.

3 Years free extended Australian Warranty.

Covers both parts and labour.

Heilopan Filters.

All Heliopan filters are covered by a limited lifetime warranty. If your filter develops any fault due to a manufacturing defect we will repair or replace it. Valid only for filters purchased in Australia from us or one of our resellers. Proof of purchase is required to claim on this warranty.

Sirui Tripods and heads.

All Sirui products are covered by an Extended 6 year AUSTRALIAN warranty*.

Warning re ebay sellers out of Hong Kong & China

International purchases are only given a one year warranty direct from that reseller on ebay we are unable to offer spare parts or service for product purchased overseas. You must return it to the reseller for service.

All our other products are covered by a standard 1 year warranty:

General Warranty terms and conditions.

When you purchase any new photographic item  from a Mainline Photographics Pty Ltd authorised dealer, you automatically receive an Australian Warranty for the repair or replacement of your photographic equipment in the event of any manufacturing defects for the selected warranty period from the date of purchase.

Proof of purchase must be presented when making any warranty claim.

The Warranty Period begins on the date you purchased the  Equipment, as indicated on the purchase receipt a warranty card is not proof of purchase in the case of any claims.

Mainline Photographics reserves the right to elect whether to repair or replace the Equipment under this warranty. Repair or replacement does not restart the Warranty Period.

This warranty does not cover:

Cleaning or maintenance of the equipment.

  • Note for Tripods warranty does not cover damage caused by sea water / salt water.

Damage to or failure of equipment due to normal use or fair wear and tear or misuse and unauthorised repairs.

Warranty is not transferable and is only valid if the Equipment was purchased in Australia. If you purchased your camera overseas, you will need to approach the relevant overseas  entity for all support and warranty claims.

Second Hand equipment:

All second hand goods are covered by a 3 month warranty.

For warranty service on any of our items please contact us on 02-9437-5800 or send an e-mail to sales@mainlinephoto.com.au